These Terms and Conditions (“Terms”) govern the access, use, and payment transactions conducted on the website and payment interfaces of The GP Solutions, a poultry-based firm engaged in the sale and distribution of eggs and frozen chicken products (“Products”).
By accessing our platform or making a payment through the HDFC Bank Payment Gateway, the customer (“User”) agrees to be legally bound by these Terms.
1. Business Declaration
- Legal Name: The GP Solutions
- Business Nature: Poultry trading – eggs and frozen chicken products
- Registered Address: 573, 5th floor, CCC, VIP Road, Zirakpur, Punjab, 140603
- Email: gpsolutions667@gmail.com
- Phone: 8427272735
2. Product Nature & Compliance
- All products sold are perishable food items.
- Frozen chicken products are stored, handled, and transported under regulated cold-chain conditions as per applicable food safety standards.
- Eggs and frozen chicken are intended for consumption only after proper storage and cooking by the customer.
- Upon delivery, all responsibility for storage, handling, and consumption rests solely with the customer.
3. Pricing & Payments
- Prices are listed in Indian Rupees (INR) and are subject to applicable taxes.
- Payments are processed securely via the HDFC Bank Payment Gateway.
- The GP Solutions does not store or process card, UPI, or net banking credentials on its servers.
- Successful payment does not guarantee delivery unless the order is confirmed by us.
4. Order Acceptance
- Orders are accepted only after successful payment authorization.
- We reserve the right to reject or cancel orders due to stock limitations, quality issues, logistical constraints, or regulatory reasons.
- In such cases, refunds shall be processed in accordance with the Refund Policy.
5. Delivery & Risk Transfer
- Delivery timelines are indicative and may vary.
- Risk of damage, spoilage, or quality degradation passes to the customer immediately upon delivery.
- We are not responsible for delays or damages caused due to force majeure events including transport strikes, natural calamities, or government restrictions.
6. Limitation of Liability
- Liability is strictly limited to the value of the product paid by the customer.
- We shall not be liable for indirect, incidental, health-related, or consequential damages arising from improper storage, cooking, or consumption.
7. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India, and all disputes shall be subject to the exclusive jurisdiction of courts located at Zirakpur, Punjab.