1. No Return Policy – Perishable Goods
Due to the highly perishable nature of eggs and frozen chicken:
- Returns and exchanges are strictly not permitted once delivery is completed.
2. Refund Eligibility (Limited Cases Only)
Refunds may be initiated only if:
- Incorrect product delivered
- Product found damaged or spoiled at the time of delivery
- Payment deducted but order not confirmed
Complaints must be raised within 24 hours of delivery, along with photographic evidence.
3. Refund Processing
- Approved refunds will be credited to the original payment source only.
- Processing time: 5–7 working days, subject to bank/payment provider timelines.
4. Merchant-Initiated Cancellation
If The GP Solutions cancels an order due to operational or regulatory reasons, the full amount shall be refunded.
5. Contact Information
📧 Email: gpsolutions667@gmail.com
📞 Phone: 8427272735
